Business Management Software
Roshan Tea experienced a significant 60% increase in productivity after implementing our custom-built business management software. The digital transformation has not only helped Roshan Tea establish a strong foothold in the competitive market, but also streamlined processes across various departments, further boosting revenues.
ABOUT
Roshan Tea, a popular tea distributor, has been operating in Pakistan for many years and has made a fortune out of its business offering. Emerging from the small town of Sargodha, Roshan Tea has made its mark in a very short period of time. Roshan Tea, a popular tea distributor, has been operating in Pakistan for many years and has made a fortune out of its business offering. Emerging from the small town of Sargodha, Roshan Tea has made its mark in a very short period of time.
The challenge
As we all know with the growing business, there are growing challenges. Initially, with fewer resources, less workforce, or inventory can easily be managed manually and most businesses don’t go digital at first, but as they grow the first thing they or a business should do is it should modernize its management systems and opt for digital transformation. This enables them to manage their daily operations efficiently, saving much time that could be invested in a more productive manner. It also puts an end to the data loss concern or the problems regarding managing, inventory, sales force, or orders. Roshan Tea with all these concerns, approached Silverstone Technologies for a total digital makeover. What our agency did is develop a sophisticated Resource Management System that includes various modules such as an inventory management System, Client management System, Sales Force management System, and order management system. This system enabled Roshan Tea to streamline its day-to-day activities, keep track of its operations, preventing inaccuracies in financial and sales records.
Solutions
Inventory Management System
- Challenge:
This was a great point of concern for Roshan Tea when they realized that they were unable to keep track of the overall inventory. This means that they were struggling to track the raw materials and finished products, leading to surplus or shortages. This eventually slowed it down and hindered its overall growth. - Solution:
Silverstone Technologies, in this regard, developed a comprehensive Inventory management system for Roshan tea that helped them in managing their inventory. It allowed them to provide them with real-time inventory updates. This ultimately reduced the likelihood of stock discrepancies, ensuring optimal inventory levels at all times.
Client Management System
- Challenge:
Roshan Tea also struggled to maintain the client’s record and track how much product has been supplied to him and the amount of receivables. This affected the company in such a way that the payments were prone to human error and therefore they were unable to receive the exact payments, further disrupting their revenue streams. - Solution:
Leveraging the Client Management system has enabled Roshan Tea to streamline the entire process from sales to payment details. This helped the company to manage their relationships more effectively and efficiently providing accurate purchase history and credit terms and updating the regular payment follow-ups.
Sales Management System
- Challenge:
Roshan Tea also had issues managing the Salesforce. It was difficult for the company to track the performance of each salesperson and to calculate commissions.
Solution:
This was indeed a critical issue and with the Sales Management System developed by Silverstone Technologies, Roshan Tea was able to overcome this concern. The tools provided them with the exact number of products assigned to each salesperson. The sales Management System also allows the sales teams to see their commissions against their sales in real-time. Through this, it makes it easy to identify the high-performers, recognize their efforts as well as encourage others to improve their productivity.
Order Management System
Challenge:
The traditional process of managing orders was quite slow, leading to delayed orders and customer dissatisfaction.
Solution:
Silverstone Technologies enabled Roshan Tea to manage the orders efficiently by automating the overall process. The implementation of the Order Management System helped the relevant teams to add orders to the database and schedule a delivery time as well. This system proved to be of great success as it aided in preventing the mismanagement of orders, ensuring timely and precise delivery.
Reporting and Analytics Dashboard
- Challenge:
Roshan Tea has been shooting in the dark and never had been able to get insights could that help them develop strategies for growth and success. - Solution:
In order to hit the bullseye, businesses need proper insights and analytics into how their sales campaigns are doing. This includes the details of due amounts, profit brackets, overall expenses, and future projections. Silverstone Technologies has also developed a Dashboard that is accessible to the admins as well as the teams, helping them understand their progress, so that they can tweak their strategies accordingly and make more informed decisions. The System also reflected the market insights, helping Roshan Tea with business forecasts and moving the company to adapt to the changing business needs.
STRENGTH IN NUMBERS
Business impact
We all have heard “Time is Money” and, at some point in life, we come to understand its true meaning. Businesses that don’t realize this importance often face inefficiencies. For Roshan Tea, the transition from traditional systems to automated systems has not just increased its competitiveness but also helped to save time and improve its internal and external operations. The transition has helped them to take critical steps further enhancing their decision-making capabilities, which ultimately helped them grow and thrive.
Organic transactions increased
Organic conversion rate improved
Increase new users from organic traffic
About Silverstone Technologies
Silverstone Technologies is a leading Digital Marketing agency operating in Pakistan. Our agency has always remained at the forefront when it comes to digital transformation. It has successfully delivered top-notch digital marketing services to a list of clients, both national and international. Silverstone Technologies is committed to modernizing and educating businesses and emerging entrepreneurs in modernizing their digital infrastructure to achieve success. Adding to this commitment we have expanded our footprints across borders and touched countries in Europe and the Middle East. We understand that early adoption of change is important to succeed in the ever-evolving business world, and therefore helps the brand to cope with change Roshan Tea is just one example.
- Web Design & Development
- Custom Software
- Search engine optimization (SEO)
- Pay-per-click (PPC) advertising
- Leads Generation
- Social Media Marketing
- Social media ads
- Web design
- Content Creation
+40 %
Ecommerce
growth
236 %
Increase in organic sessions
131 %
Increase in organic contact form submissions
